
Shipping policy
Order processing times :
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All orders are processed within 3-5 business days. Orders placed on weekends or holidays will be processed the next business day.
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Shipping costs :
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Shipping costs are calculated based on the weight of your order and your shipping address. Exact shipping rates will be displayed during the checkout process.
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Delivery times :
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Delivery times vary depending on your region and shipping method. Estimated delivery times are:
- Standard delivery for France: 3 to 5 working days
- International standard delivery: 3-20 business days
Please note that these times are estimates and may vary depending on factors such as weather conditions and logistical delays beyond our control.
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Package Tracking :
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Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the delivery of your package on the carrier’s website.
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Delivery address :
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Please make sure to provide an accurate and complete delivery address when placing your order. We are not responsible for lost or delayed packages due to incorrect information provided by the customer.
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Returns and exchanges :
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For information on returns and exchanges, please see our return policy.