Privacy policy

Last update: 28/04/2024

 

Luminosica is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use and disclose your personal information when you visit our luminosica.com website and when you purchase our products or use our services.

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     Information we collect

 

We collect and process the following information about you :

 

- Information you provide by completing forms on our Site, including information provided when creating an account, placing an order or registering for our newsletter.

- Details of your transactions on our Site and orders you have placed.

- Communications you have with us, for example when you send us an email or use our online chat service.

- The information we automatically collect when you use our Site, including your IP address, the type of browser you use, your actions on the Site and the pages you visit.

 

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     Use of information

 

We use your personal information for the following purposes:

 

- To process and deliver your orders and to provide you with the services you have requested.

- To communicate with you regarding your orders, our products and services, and to answer your questions and requests for assistance.

- To personalize and improve your experience on our Site, including by offering you products and offers that may be of interest to you.

- To detect, prevent and investigate fraudulent activities and violations of our Terms of Use.

 

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     Disclosure of information

 

We will not share your personal information with third parties except in the following circumstances:

 

- With third party service providers we hire to help us operate our Site and provide our Services, such as payment processors, web hosting providers and email service providers.

- Where we are required to do so by law, for example to comply with a subpoena or other legal process, or to protect our rights, property or safety, as well as those of our users or third parties.

 

 

     Data retention

 

We will retain your personal information for as long as necessary to achieve the purposes described in this Policy, unless a longer retention period is required or permitted by law.

 

 

     Your rights

 

You have certain rights regarding your personal information, including the right to access, correct, delete and restrict the use of your information. To exercise these rights, please contact us using the contact information provided at the end of this Policy.

 

 

     Changes to this Policy

 

We reserve the right to change this Policy at any time. Any changes will take effect upon publication of the revised Policy on our Site. We encourage you to check this page regularly for any changes.

 

 

     Contact us

 

If you have any questions or concerns about this Policy or our privacy practices, please contact us at luminosica@gmail.com.